Every day help for our customers
At Spectrum, we are fully transparent in our services and pricing. We don’t believe in surprising our customers with last minute charges or deceitful scare tactics to squeeze more money out of you. Prior to starting any service or installation, we do our very best to answer any questions or concerns you might have. We want you to be as comfortable moving forward with us as possible.
If you need more help
To better serve our customers and those considering calling us, we’ve compiled this resource of frequently asked questions about our air conditioning services. If you have any questions that aren’t answered here, give us a call at 561-231-4931 and we’d be more than happy to talk to you one on one.
Matched systems ensure maximum performance, maximum efficiency, and maximum comfort.
A matched system will maintain proper cycle times and manage humidity properly for your home. In addition, a matched system will prevent you from paying too much for your energy bills. Your system will run at peak efficiency, with no energy wasted due to improper size.
We recommend having your air conditioner serviced once a year. This will save you on energy and repair costs, keep your system running smoothly and efficiently, and make it last longer. The longer you put off AC maintenance, the worse your unit will perform, and the more likely it is that it will break down. Trying to save money by delaying maintenance may backfire by forcing you to pay more on energy bills, and potentially, on repairs if a serious issue arises with your system.
A heat pump is a combination of a heating and air conditioning systems. You can install a heat pump with a variety of indoor systems, including all-electric and dual-fuel, to keep you comfortable all year.
In the winter, a heat pump takes the heat from the cold outside air and brings it inside to heat your home. However, sometimes this is not enough heat for your desired warmth, so generally, people use an electric heater or gas furnace to supplement the heat pump.
Variable speed equipment is typically more efficient and creates a more comfortable environment for you. Traditional systems only read temperature and only use one-speed fans. Variable airflow systems have variable-speed fans that are more efficient because they run at lower speeds when higher speeds are not necessary. They also read both temperature and humidity. Therefore, these systems remove more moisture than traditional systems do, increasing your comfort when it is hotter outside. Finally, variable-speed fans are typically quieter because they are able to run more slowly when appropriate.
As the name suggests, a two-stage compressor operates in two stages. Some two-stage compressors have one compressor with two stages, while others have two separate compressors. In either case, the unit runs in the lower stage, which is less than full capacity, the majority of the time. However, on the hottest days, it utilizes stage two, which operates at full capacity. Since the system is not running at full capacity all the time, it is quite efficient, which will save you on energy bills.
An alternative to two-stage compressors is variable-speed compressors, which run at even lower capacity, meaning greater efficiency.
A dual-fuel system involves a heat pump, an indoor coil, and a gas furnace working together to heat your home. The heat pump does most of the work, but the furnace is used as a backup. If the temperature drops below a certain point, the heat pump will not be able to meet your needs and the furnace will take over. This is a very efficient system that may save you energy. Schedule a consultation to decide if a dual-fuel system is the best option for your home.
- A little variation in temperature between rooms is normal, especially if you only have one thermostat. However, it can also be a sign of poorly designed ducts or air filtration issues. Schedule consultation so we can identify the problem and offer solutions to fix it.
